A client called us needing help with some basic deck repairs in Midlothian. After a bad storm a few months ago, a tree branch had fallen on their deck, which had broken part of the railing and cracked a part of the deck surface. We let the client know that we could handle this without much of a problem, and would like to come out to inspect the damages and provide them with an estimate.
Deck Contractor Estimate Provided for Needed Repairs
The client said that would be great to have us out, but he didn’t get off of work until 4:00 pm, and wouldn’t be home around 4:30 pm, and we let him know that we would meet him at that time. The team pulled up at the Midlothian home at the same time that the homeowner did and he walked us around to the backyard to take a look at his deck.
The team looked over the deck and let the homeowner know that we could repair the railing and the deck surface. The team then suggested a refinishing on the deck to add strength to it against future bad weather conditions. This sounded great to the homeowner, so we gave him an estimate and scheduled the deck builder work to start Wednesday morning, which he was happy with.
The team arrived Wednesday morning and they started removing the damaged and cracked boards on the surface of the deck, then replacing them with new boards. Then, the crew removed the damaged railings and replaced them with new ones. Once all the repairs were made to the deck, the team refinished the entire deck, railings, and steps. The finish we used will repel water and harsh weather conditions along with supplying strength and durability to the deck. The team was able to get these repairs done in just a few hours, then they cleaned up the job site quickly and efficiently.
The customer must have been impressed with our deck repairs, as he called the office the next day to thank us for doing an outstanding job. He said he couldn’t believe that by the time he returned home from work the deck was repaired, refinished, and was looking fantastic. The customer told us that he would be sure to let his friends, family, and coworkers know all about the superior deck repairing services that we had provided for him.
We were happy to hear such nice words from a happy customer, and it is always our goal to exceed the expectations of our customers. He also noted that the price was very affordable, too. The customer continued to say that he hoped no more bad storms came through, but he does feel more comfortable knowing that the refinishing should avoid cosmetic damage in the future.