The Exterior
Experts.

Smallwood replaced our deck and porch with Trex decking. The salesman offered a few options and quotes and did a good job. The four-man crew spent about three weeks replacing our entire deck, porch and had additional masonry repair performed in the porch-footings. The final outcome is solid and looks great. I would recommend Smallwood. It was all a good experience.

Complete porch and deck replacement was completed with no issues and excellent craftsmanship. The crew were always on time and maintained communications and explaining all steps. Highly recommend Smallwood Renovations.

Smallwood built the most gorgeous deck for us! We were very picky about the design and they worked with us until we were happy with every detail. The crew was very experienced and incredibly hard working - they finished in six days. We are very pleased with the workmanship and love the new space. It compliments our house perfectly!

replace deck--all new--awesome crew--awesome job--attention to the smallest details--happy w/results--will knock on smallwood renovations door f/any future projects--nice job guys--

I reached out to Smallwood renovations because there was a flyer in my mailbox mentioning 40% off deck installations. That interested me and I reached them online Aug 15th 2024. I got a call from Bridget on Aug 16th and scheduled an appointment for Aug 23rd 10AM. Like it was said in some reviews she asked if my wife will be there and whether it is important in making certain decisions and I was clear that I am good enough. Today (Aug 22nd) I got a call (went to VM) from Joey, email and text message confirming my appointment. I confirmed on text that “I’ll be home”. And the response is “Will that be both of you?” and I said “Just me”. And response back that “I apologize but we overbooked….next available times…”. If they tried to reach out to me through 3 different channels to confirm the appointment, what made them change their mind?I think this company should change their approach in terms of husband/wife decisions together and all. It is none of their business to ask about it. We are not buying peanuts to make the decisions on the fly. And if both are working the available timings are difficult and at times you need to allow the customers to think about it. I understand that their time is valuable but that’s how the rest of the businesses work. If a free estimate is not possible, charge ahead and discount that on the contract. I am taking my business elsewhere.

They are just about finished with my new deck and screened in porch! I am beyond excited and pleased! This company is first class all the way!!!Not only has it been a fairly easy experience, the men they hire are so nice, polite, and professional!! The office staff is also amazing!! Thank you, Claire, for everything!!I would give more than a 5 star rating, if I could!!!Thank you so much, Smallwood Renovations!!

Smallwood Renovations replaced windows and installed siding for us. The house looks brand new! The process from the first sit down or sales appointment to the last day of the install was as seamless as it could be. The admins kept is informed along the way. I would recommend them!

Nice work and VERY flexible to our questions and addition of a gutter and latace under our front porch.

Excellent Renovation company.

Love my new deck! Great experience with this company!

We had a terrific experience with Smallwood Renovations! The process was seamless from my initial contact to the installation. Everything was smooth and buttoned up, and everyone I came in contact with was friendly and very thorough. The crew that did the installation were awesome. Despite working all day in the disgustingly hot weather we've been having, James and his crew took great care to do the work right. They didn't rush through the job. They were polite and were respectful of our home. We couldn't be happier!

They will tell u up front, they are not the cheapest option. But as a customer myself I will tell u they built me the best back porch quality I've seen. Also they are efficient. Finished the back porch in near 4 weeks. Also sidenote. Best staff I've ever dealt with

Very professional all around and we love our new door! Courtland was very knowledgeable and attentive to our wants and needs when giving us a quote. Claire was responsive and worked with our schedules. Harry and John did an amazing job with the install, reframing, and trim. Highly recommend!

My wife and I are very pleased with the work performed by the Smallwood Renovations Team. The Team provided top quality work on our back steps project. I can't believe the workmanship and detail that was put into this project. The Team takes pride in their work as if they were working on their own home project. This is the second time that we used Smallwood Renovations for our home renovations. We will definitely call on them again! Kudos to John and James for their supervisory guidance on our home project. Sincerely, Harold G. Brown, Sr.

We are very pleased with our new deck built by Smallwood Renovations! The hard-working crew took down our old deck in a short period of time, and then built our new, high-quality, hybrid deck in just a couple of days. Bridget, Claire, and Joey in the Smallwood Renovations office were all very communicative. In addition, John, the construction manager, ensured that the new deck was built to the correct specifications.

Great quality & service! I knew exactly what I wanted, did my due diligence, & got 5 estimates. I ended up going with Smallwood, despite their estimate being at the high end, but it was worth it. Sam spent hours with us during the estimate to mock up the design & gave us the estimate right then & there. John, the Construction Manager, was super knowledgeable & experienced. Eli, who did the lighting, listened to exactly what I wanted & delivered. The crews worked hard in the sweltering heat. Clair & Bridget, in the office, were friendly & communicative along the way. There were a few issues here & there, but nothing that John wasn’t willing to immediately address. Highly recommend.

Smallwood built our back deck, installed new siding and renovated our front porch. The quality of work exceeded our expectations and we are very happy with the finished product! Everyone at Smallwood was very nice and professional, it’s clear that they care about the quality of work and customer satisfaction. The gentlemen who did the actual labor were very nice and efficient workers! At the end of the project my husband had some questions and Smallwood did an extended walkthrough with him, followed by the owner reaching out to ensure his questions were answered. It’s comforting to know Smallwood cares about the outcome of each project and wants to ensure their customers are 100% satisfied with their purchase! We would definitely recommend Smallwood!

A++ Extremely hard workers who aim to totally please the customer! Would highly recommend.

Years ago, SR replaced the windows in my house and we were very pleased. This month, the company replaced my wood deck and I was again very pleased. The job supervisor was great and his crew did not fool around but focused on finishing the job. Workmanship is superb - clean cuts and seams and everything nice and tight. The finished product is close to perfect in my view. They do very nice work.

Amazing work, couldn’t be happier. Smallwood Renovations not only gave our barn a much-needed facelift, but probably also extended its life by another several decades. The old T1-11 siding we used to have was deteriorating badly in the shady areas where moisture would linger, and caused some more serious rotting issues. Smallwood’s sales guy, Courtland, was extremely helpful in understanding what types of product and remodeling service were available to fix it. The crew showed up on time (!) and might’ve actually finished the job a day or two early, iirc. The end result was better than we could’ve hoped for. Highly recommended!

Smallwood renovations were awesome. They were very easy to work with. Showed up every morning and left my place clean every day when they left. The crew was very professional and knowledgeable. Our project was completed with a timely manner and we are very happy with it. Great local company. I will be using them again for my future projects.

There is a two story deck outside of my kitchen back door. The home is more than 50 years old & the deck appeared to be original. It was time to improve.Judging by the condition of the original deck & the importance of good quality I chose to contract Smallwood Renovations. I liked what I saw of their work on line. Basically put....It was a decision well regarded.This is a very tightly knit organization in which it is very, very apparent that all employed by Smallwood take pride in what they deliver to their customers.There is no shortage of material selection & all of this is explained in detail in the initial meeting.Options are endless. To put it simply...they can do a lot of really neat stuff.They are also willing to work out any inconveniences whether it be physical to the job, timing or even monetary. I was & still am very impressed.Trex decking is beautiful when finished. And what really caught my attention almost more than anything else was their incredible attention to detail. All the way from the project coordinators in the office down to the construction crew in the field. Everyone of them.If you are in the selection phase for your next big home improvement project & this company has caught your attention then do not hesitate to at least contact them. Give Smallwood a chance. It is money well invested.

I made an appointment with this company and they never showed up. No phone call, text or email. I had to make it at 630 pm because that’s the only time that we both can be there. Right in the middle of dinner. Very unprofessional company.

Smallwood Renovations demolished my old deck and built a new one for me. I obtained 3 quotes, and they were the most affordable out of those (while still offering high quality product and service). The office staff communicated with me throughout the process and the construction crew was amazing and efficient. They did a beautiful job and I am extremely pleased.Attaching a picture of the new deck: Most of the deck is wood, with composite (Trex) cap rails. The railings are aluminum. I plan to call them again for future projects!

Smallwood built our dream deck with pazaz. They researched the layout of our yard, advised us to move our AC unit to prevent future problems from lack of air flow, drew up the plans, pulled the permits, called to have utility lines marked and once they started building they were done in 3 days. The deck is beautiful and exactly what we planned together. We could not be happier with the process or the end result.

I can't state more emphatically how pleased I am with the work done by Smallwood for my deck replacement. From the tear down to the finishing touches on the trim, access door, and care taken with my plants near the work area. When I have other projects around the house of this scale and skill I will definitely contact the Team at Smallwood.

Harry is wonderful. We got new french doors to our patio and we love them. Grest communication, service, delivery and install.

In February 2024, I saw an advertisement for Smallwood Renovations for deck replacement using Trex, a man-made product that never needs staining. My deck structure was 29.5 years old with the flooring being replaced about seven years ago. That floor began to develop holes around the screws, and I knew it was time to replace the deck.I contacted Smallwood, and a salesperson was sent to my home to review my situation and provide a quote. One thing that impressed me on that visit was the salesman said Smallwood would not install Trex products over the existing structure as it would be compromised with the removal of two deck floors. I had selected a color, but I had doubts about it. I called the office, and a person was sent to my house for me to select another color – the day before the Trex order was to be placed. Their office was 50 minutes away.After all approvals were issued, the three-man crew started the demolition on Monday morning and the deck was completed by Wednesday afternoon. I cannot say enough great things about these men. They were constantly on the move and seemed to know each other’s next steps. They were wonderful!! Their office staff was great too!!I would recommend Smallwood Renovations for your new or renovation needs. Thanks John, Claire, and the three installers. It was truly a wonderful experience. AND I LOVE MY NEW DECK.

Smallwood Renovations exceeded our expectations with their exceptional service in installing our deck. From the initial estimate to the final touches, every step was handled with professionalism and care. The team was knowledgeable, friendly, and always ready to answer our questions. What’s more impressive is that they completed the project in just three days, leaving us with a beautiful, sturdy deck to enjoy for years to come. We highly recommend Smallwood Renovations for anyone seeking top-notch service and quality craftsmanship.

We love our new deck! From start to finish, Smallwood Renovations listened, offered ideas and executed everything beautifully. We definitely recommend this company!

Start to finish- easy and professional. John and Claire top notch communication. Crew showed up on time every morning and stayed for the full day. The finished product was done in a week and is beautiful!!! Do not look elsewhere- you will be so happy with the finished deck!!! Trex.

Smallwood just completed a large deck (20X24) with a 14X14 screen room project at our home. To say we are very happy with the finished product would be an understatement. From the first contact for estimates, to design, to build, to finalization, we were more than pleased every step of the way. The best part is that Smallwood delivered exactly what they promised, no verbal statements made to get the business and then not keeping their promises. We were told in October 2023 that project would begin Feb/Mar '24 and complete by Mar/Apr '24 and would be 4-6 weeks. Project was started end of February and completed, very professionally, on March 21st. The workmen on the job were great and were never too busy to answer questions and more importantly, to ask questions when there were details of the job that were not clearly specified in the plans.If you are thinking about an addition or renovation project for your home, you can trust that Smallwood will deliver what they promise. Thank you Courtland, Claire, John and your entire team for making this process so easy for us!

We hired Smallwood Renovations to replace two exterior doors in our house. The team was prompt and communicative throughout the whole process, and the specialists who installed the doors did a great job, we're very happy with the results.

Smallwood Renovations were great! They reached out at every step to be sure I was made aware of what was coming next and any additional information that I needed was supplied quickly. They gave the HOA with everything needed the first time to help streamline the entire process. From start to finish they were great to work with and created a finished product that I will enjoy for many years to come. I can't say enough great things about them and their work!

Smallwood did an excellent job on constructing our new deck! The office staff kept you well informed as to when Smallwood would come to start construction and if there would be any delays! Sales staff and the project manager, John, were professional. Their crew did an excellent job on constructing our new deck!!! My husband and I are very pleased with our new deck and we highly recommend Smallwood!!!!

The guys built us a brand new deck and front steps. They are on time, work great, did a great job. We highly recommend them to anyone.

I am beyond thrilled with the deck and ADA ramp that they built for me. John did an excellent job with the plans. But I can't begin to say enough wonderful things about EJ and his crew. They were outstanding. They were time everyday. There were helpful and attentive. Extremely pleasant. They were quick to answer every question. I am so pleased with their work. Everything turned out even better than I expected.

These guys offer a great sales pitch. They will try to get you to buy. If you get work from them, you should be aware, that they are going to charge you alot more than needed. Check other high rated contractors before you fall for Smallwood offers.Today, I received a very stern voiced phone call from the sales representative that made the outrageously expensive offer. The one that I turned down due to other offers, that I had received, for the same work for 20 to 25 thousands dallors less. This person let me know that he needed to speak with me and that I needed to take my review down. My review and posted opinion was not fair to the Smallwood name.That is my opinion, and I have a right to share it.

Smallwood is a great job on my porch and we’re always professional. John was very thorough explaining how the process works and James crew did a great job executing the project. Claire was always helpful setting everything up and helping with the financing. Thank you to everyone at Smallwood Renovations for all your dedication and workmanship.

Easily the best renovation company in the Richmond area. They took on a very large and complicated deck project at my home and after working with other companies in the past I was truly stunned by their expertise and professionalism. For an entire week they began work promptly at 7am and didn't leave til 5pm. They cleaned up everyday and left the worksite spotless. The job was completed without issues or hassle These guys are real pros. I highly recommend their work.

fantastic job on our back door & kitchen window replacement - will be back in touch for future projects.

We hired Smallwood Renovations to build a handicap friendly ramp. We could not be more thrilled with the way it turned out. The guys were very professional, thorough and overall did an awesome job. They are scheduled to re-do our front porch and cannot wait to see how that turns out! Highly recommend these guys for any renovations!

Smallwood renovations is a joy to work with. They communicate well throughout the process. The builders did a great job with our deck and I would not be shy about recommending them to anybody.

We decided to replace our outdated and run down, wooden deck with a new composite deck. We began gathering quotes. Smallwood Renovations was obviously very responsive. Both Elise and Claire contacted us before 9AM!? Even telemarketers wait until 9. As a retiree, it just seems that time should be used to follow up on office work or follow up with jobs.Matt was outstanding with educating me on the in’s/out’s of the different types of composites and how it is put together. We were quoted over 33K!? This was WAY out of our budget. Fortunately we have a good friend who is in real estate. She recommended a company that had just recently formed, but that she had often worked with one of the owners for years with decades with exceptional results.This company, All Squared Up (found on Yelp) performed the job for a little over a third of what Smallwood Renovations had quoted. After seeing the breakdown of the cost of materials and labor, without the inflated cost of materials, dumpsters and port a potties, our only concern was would we be satisfied.Not only were we satisfied. We were delightedUPDATEAfter submitting my review of our experience, I was surprised to receive a call from the owner of Smallwood Renovations, asking me to take it down. He accused me of trying to hurt him and his family by my review. That was NOT my intention at all. The exorbitant amount quoted needed to be pointed out. I felt.Reviews are meant to be unbiased. The good, and the bad. The overall experience a consumer has with a business, regardless if money exchanges hands. If the only reviews a company has are those in which they ask their clients to write, doesn’t that defeat the purpose?We received 5 quotes. Your quote, as I mentioned above was the highest. The amount mentioned above, wasn’t totally accurate because the initial quote was for $35,743. That was indicated as ‘12 month price’. If I signed that week, it was $33K. All quotes received included Removal and disposal of the existing deck. Build new Trex 16X18 composite deck, black railing with white upper ‘thingys’. Most also included spotting a dumpster as well as a port-a-potty. That easily added about 2K.The next highest quote was from a company not even offering Trek, but Fiberon. It doesn’t have the same warranty as Trek. They were going to charge $27K.During Covid, when there were issues with supply chains, businesses increased their prices. Profits were good. Now that supply isn’t an issue anymore AND competition with composite is so great, the consumer should ‘shop around’.I’m not suggesting price gouging in anyway but plans, permits, materials and labor for my deck was no where near what I was quoted by your agent.This was my opinion and my experience

Working with the folks at Smallwood Renovations was a great experience. Everyone was nice, helpful and professional from the initial estimate to the scheduling and most importantly the quality of the work was excellent. We will definitely use Smallwood Renovations again for our next home improvement project.

Masterful! I really enjoyed watching the Smallwood team remove our old deck and replace it with a beautiful new one. Details matter to Smallwood. Every cut is precise, every measurement is perfect, and the result is outstanding. It was clear the team had worked together for a long time, as their work flow was seamless.John and his team completed the project ahead of schedule and built a deck that exceeded my lofty expectations. Smallwood Renovations rocks.I also want to comment on the kindness and friendliness of everyone at Smallwood. Shanna, Claire, Courtland, and Keith are the folks you might encounter outside of the construction team, and they rock as well.

I had Smallwood Renovations replace 6 of my windows, and all of my siding on my almost 100 year old house.The work took a bit longer than expected, but overall, I am happy with the end results. It looks like a brand new house!

The entire experience with Smallwood was excellent from start to finishThey were responsive to all our questions and finished the project ahead of our scheduled date

You will not be disappointed. Its hard to find good quality work and communication in a company. It took only a few days from when the material was delivered to clean up to create a solid beautiful deck with attention to detail. Highly recommend.